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Khaleej Al Arabi Branch, Abu Dhabi

T: +971 2 404 0800
F: +971 2 404 0900

PO Box 48338
Al Khaleej Al Arabi Street
Beside Zayed Military Hospital
Abu Dhabi, United Arab Emirates

Zayed Sports City Branch, Abu Dhabi

T: +971 2 404 0800
F: +971 2 404 0900

PO Box 48338
Zayed Sports City
Between entry gates 1 & 6
Abu Dhabi, United Arab Emirates

Al Ain Branch, Al Ain

T: +971 3 746 4800
F: +971 3 746 4900

PO Box 222464
Beside Tawam Hospital
Al Ain, United Arab Emirates

Non-clinical Vacancies

Job Title
Location
Date Posted
Reception Supervisor (UAE National)
Abu Dhabi & Al Ain
15-January-2018

Job Summary:

The post holder will be responsible for the efficient running of reception, follow up and call centre.  To act as a role model and take the lead in supporting and managing the area.
To recognize that the reception area is generally the first point-of-contact with the patients and/or visitors and that it is essential to exude a calm and professional image to the public.  
 

Minimum Requirements:

  • Diploma in a healthcare related field
  • Strong Administration skills, effective communication & supervisory experience
  • Experience of setting up and maintaining filing systems (paper and electronic)
  • Excellent IT skills and experience of patient information database
  • Spoken & written English and Arabic skills are essential
  • Excellent interpersonal skills
     
Clinic Assistant/Coordinator (UAE National)
Abu Dhabi & Al Ain
15-January-2018

Job Summary

  • Assist in the Physicians clinics as necessary and act as a chaperone during Consultations with a Patient of the opposite sex.
  • To exhibit the Centre’s image by greeting people in a professional, friendly and courteous manner following established standards.

 

Min Requirements:

  • Healthcare qualification desirable
  • 2 year’s previous experience preferably from a healthcare background
  • Bilingual in Arabic and English
  • Excellent interpersonal skills
  • Good interpersonal skills
  • Must be IT literate
Clinical Interpreter (UAE National)
Abu Dhabi & Al Ain
15-January-2018

Job Summary:

To serve the patients during their visit to the centre by providing exceptional customer service, as part of ICLDC’s vision of being the first choice for providing quality diabetes services in the region.

Minimum Requirements:

  • High School Certificate
  • Proficient knowledge of English and Arabic
  • Satisfactory knowledge of medical terminology in English and Arabic
  • Healthcare qualifications are desirable
  • 2 years’ experience in a healthcare environment is preferable
  • IT Literate
Guest Relations Clinical Assistant/Coordinator (UAE National)
Abu Dhabi & Al Ain
15-January-2018

Job summary

  • Assist in the Physicians clinics as necessary and act as a chaperone during Consultations with a Patient of the opposite sex.
  • To exhibit the Centre’s image by greeting people in a professional, friendly and courteous manner following established standards.

 

Min Requirements:

  • Healthcare qualification desirable
  • 2 year’s previous experience preferably from a healthcare background.
  • Bilingual in Arabic and English
  • Excellent interpersonal skills
  • Good interpersonal skills
  • Must be IT literate
Reception Clinical Assistant/Coordinator (UAE National)
Abu Dhabi & Al Ain
15-January-2018

Job summary

  • Assist in the Physicians clinics as necessary and act as a chaperone during Consultations with a Patient of the opposite sex.
  • To exhibit the Centre’s image by greeting people in a professional, friendly and courteous manner following established standards.

 

Min Requirements:

  • Healthcare qualification desirable
  • 2 year’s previous experience preferably from a healthcare background.
  • Bilingual in Arabic and English
  • Excellent interpersonal skills
  • Good interpersonal skills
  • Must be IT literate
Confirmation Clinical Assistant/Coordinator (UAE National)
Abu Dhabi & Al Ain
15-January-2018

Job summary

  • Assist in the Physicians clinics as necessary and act as a chaperone during Consultations with a Patient of the opposite sex.
  • To exhibit the Centre’s image by greeting people in a professional, friendly and courteous manner following established standards.

 

Min Requirements:

  • Healthcare qualification desirable
  • 2 year’s previous experience preferably from a healthcare background.
  • Bilingual in Arabic and English
  • Excellent interpersonal skills
  • Good interpersonal skills
  • Must be IT literate
Clinical Assistant/Coordinator - Specialties Clinic (UAE National)
Abu Dhabi & Al Ain
15-January-2018

Job summary

  • Assist in the Physicians clinics as necessary and act as a chaperone during Consultations with a Patient of the opposite sex.
  • To exhibit the Centre’s image by greeting people in a professional, friendly and courteous manner following established standards.

 

Min Requirements:

  • Healthcare qualification desirable
  • 2 year’s previous experience preferably from a healthcare background.
  • Bilingual in Arabic and English
  • Excellent interpersonal skills
  • Good interpersonal skills
  • Must be IT literate
Patient Liaison Supervisor (UAE National)
Abu Dhabi & Al Ain
15-January-2018

Job Summary:

  • Will be responsible for the efficient running of the first floor area, lead and supervise staff members who manage patients and visitors to the Centre. 
  • To exhibit the Centre’s image by greeting VIP patients and their families in a professional, friendly and courteous manner following established standards.

 

Minimum Requirements:

  • College Education / Diploma or equivalent.
  • At least 2 years relevant experience, preferably from a customer-oriented environment.
  • Fluent in written and spoken English and Arabic essential
  • Computer literate 
Team Leader - Patient Affairs (UAE National)
Abu Dhabi & Al Ain
15-January-2018

Job Summary:

The post holder will be responsible for the efficient running of reception, follow up and call centre.  To act as a role model and take the lead in supporting and managing the area.
To recognize that the reception area is generally the first point-of-contact with the patients and/or visitors and that it is essential to exude a calm and professional image to the public.  
 

Minimum Requirements:

  • Diploma in a healthcare related field
  • Strong Administration skills, effective communication and supervisory experience.
  • Experience of setting up and maintaining filing systems (paper and electronic).
  • Excellent IT skills and experience of patient information database. 
  • Spoken and written English and Arabic skills are essential. 
  • Excellent interpersonal skills
     
Patient Affairs Manager (UAE National)
Abu Dhabi
15-January-2018

Job Summary:

Ensure that patients receive the best possible medical services in addition to presenting them with information regarding the services and/or programs available at the Centre. 
Act as a resource providing expert advice and support for patients, their families and other health care professionals. 
 

Minimum Requirements:

  • Bachelors degree in a healthcare-related field preferred
  • Minimum of 10 years experience working in the health care field. 
  • Excellent interpersonal skills
  • Must be IT literate
     
Quality Coordinator (UAE National)
Abu Dhabi & Al Ain
15-January-2018

Job Summary:

The post holder will be required to:

  • To be involved and assist in the planning, implementation and continual improvement of the Centre’s Quality Management system / Quality Accreditation Activities.  
  • To support and assist various departments related to administrative and quality related matters as and when assigned. 
  • Provide information regarding the services and/or programs provided by the Centre on an ad hoc basis.
  • Support Quality Manager in ensuring compliance with HAAD Standards by reviewing new policies uploaded to HAAD Website.

 

Minimum Requirements:

  • Bachelors degree in a healthcare related field preferred
  • Excellent interpersonal and communication skills
  • Leadership skills
  • Documentation skills
  • Internal Quality Auditing skills
  • Facilitation/ presentation skills
  • Must be IT literate
     
Quality Analyst (UAE National)
Abu Dhabi & Al Ain
15-January-2018

Job Summary:

The post holder will be required to:

  • To be involved and assist in the planning, implementation and continual Improvement of the Centre’s Quality Management System / Quality Accreditation Activities.  
  • To support and assist various departments related to administrative and quality related matters as and when assigned. 
  • Be the champion for the Centre in complying with current JCI standards with the objective of ensuring that all accreditation standards are met.
  • Provide full time support to the Centre operations and clinical areas to develop, maintain and implement quality improvement initiatives based on identified gaps and will ensure that all practices are in compliance with local, national, international legislation and international best practice, standard, codes of practice, procedures and guidance.
  • Provide information regarding the services and/or programs provided by the Centre on an ad hoc basis.

 

Minimum Requirements:

  • Bachelors degree in a healthcare related field, Quality Management or equivalent
  • Experience in a Healthcare held desirable
  • Experience with plan, Do, Check Act (PDCA) improvement model
  • Certification in Health Care Quality (CPHQ) is preferred
  • Knowledge and application of Six Sigma or Lean Six Sigma is preferred
  • Excellent interpersonal skills
  • Moderately skilled with Microsoft Outlook, Word and Excel and Powerpoint software
  • Excellent Analytical and thinking skills
     
HR Coordinator (UAE National)
Abu Dhabi & Al Ain
15-January-2018

Job Summary:

The post holder will be required to be responsible for the processing of employee and/or official documentation and support and assist the HR department with various clerical tasks and general administration duties.
 

Minimum Requirements:

  • Minimum of High School Certificate
  • A minimum of 2 Years experience preferably in an administrative role
  • Good command of the English language
  • Must be IT literate
     
HR Officer (UAE National)
Abu Dhabi & Al Ain
15-January-2018

Job Summary:

The post holder will be required to: 

  • Provide support, best practice advice and guidance to all medical and non-medical departments on a wide range of HR issues to establish effective solutions
  • Provide information regarding the services provided by the Department


Minimum Requirements:

  • Degree or Diploma in Business Administration, Human Resources or other related fields
  • Minimum 4-5 years generalist experience
  • Experience of setting up and maintaining filing systems (paper and electronic)
  • Excellent interpersonal skills
  • Must be IT literate & have previous experience of setting up and maintaining other computerized HRM systems
     
Medical Coder (Abu Dhabi Experience)
Abu Dhabi & Al Ain
15-January-2018

Job Summary:

The post holder will be required to work and coordinate with the coding team and any department that has a relation with the claims cycle.

Minimum Requirements:

  • Bachelor Degree or Masters in Health Information Management or Medical Records
  • Coding Certificate
  • At least 5 years of relevant experience in a hospital/medical centre environment
  • Strong domain knowledge in anatomy and physiology
  • Ability to communicate effectively with people within a multinational environment
  • Demonstrates analytical, meticulous and accuracy in the job
     
Storekeeper
Abu Dhabi & Al Ain
15-January-2018

Job Summary:

The post holder will be required to assist the procurement coordinator in the provision of a comprehensive supplies service, to include the receipt, correct storage, issue & accounting of all stocks, store, arrange and move materials.

Minimum Requirements:

  • A high School certificate
  • 2 years experience in a similar role
  • IT literate.
  • Good interpersonal skills
     
Researcher - Clinical (Arabic Speakers)
Abu Dhabi & Al Ain
15-January-2018

Job Summary:

The post holder delivers a specific research project and required to take a leading role in the development of the research institute through planning, managing and undertaking agreed research projects and all associated activities.

Minimum Requirements:

  • Medical or science degree complemented by a post graduate degree in the relevant field.
  • Excellent interpersonal, verbal and written communication skills.
  • Experience organization skills
  • Experience in working with regulatory agencies, other research institution and institutional review boards etc. is desirable.
  • Competence in written and oral Arabic & English.
  • Evidence or research activity, including publications.
  • IT skills.
  • A demonstrable ability in obtaining research Funding is desirable
  • Ability to work in multi-disciplinary team.
     
Research Fellow - Clinical
Abu Dhabi & Al Ain
15-January-2018

Job Summary:

The post holder delivers a specific research project and required to take a leading role in the development of the research institute through planning, managing and undertaking agreed research projects and all associated activities.
 

Minimum Requirements:

  • Medical or science degree complemented by a post graduate degree in the relevant field.
  • Excellent interpersonal, verbal and written communication skills.
  • Excellent organization skills.
  • Experience in research project management and execution is desirable.
  • Experience in working with regulatory agencies, other research institutions, and institutional review boards etc. is desirable.
  • Competence in written and oral English.
  • Evidence of research activity, including publications.
  • Appropriate level of clinical knowledge with a good level of specialized training
  • IT skills.
  • A demonstrable ability in obtaining research Funding.
  • Ability to work in multi-disciplinary team. 
     
Researcher - Genetics (Arabic Speaker)
Abu Dhabi & Al Ain
15-January-2018

Job Summary:

The post holder delivers a specific research project and required to take a leading role in the development of the research institute through planning, managing and undertaking agreed research projects and all associated activities.


Minimum Requirements:

  • Medical or science degree complemented by a post graduate degree in the relevant field
  • Excellent interpersonal, verbal and written communication skills
  • Experience organization skills
  • Experience in working with regulatory agencies, other research institution and institutional review boards etc. is desirable
  • Competence in written and oral Arabic and English
  • Evidence or research activity, including publications
  • IT skills
  • A demonstrable ability in obtaining research Funding is desirable
  • Ability to work in multi-disciplinary team
     
Research Fellow - Genetics
Abu Dhabi & Al Ain
15-January-2018

Job Summary:

The post holder delivers a specific research project and required to take a leading role in the development of the research institute through planning, managing and undertaking agreed research projects and all associated activities.
 

Minimum Requirements:

  • Medical or science degree complemented by a post graduate degree in the relevant field.
  • Excellent interpersonal, verbal and written communication skills.
  • Excellent organization skills.
  • Experience in research project management and execution is desirable.
  • Experience in working with regulatory agencies, other research institutions, and institutional review boards etc. is desirable.
  • Competence in written and oral English.
  • Evidence of research activity, including publications.
  • Appropriate level of clinical knowledge with a good level of specialized training
  • IT skills.
  • A demonstrable ability in obtaining research Funding.
  • Ability to work in multi-disciplinary team. 
     
Researcher - Genetics (UAE National)
Abu Dhabi & Al Ain
15-January-2018

Job Summary:

The post holder delivers a specific research project and required to take a leading role in the development of the research institute through planning, managing and undertaking agreed research projects and all associated activities.
 

Minimum Requirements:

  • Medical or science degree complemented by a post graduate degree in the relevant field
  • Excellent interpersonal, verbal and written communication skills
  • Experience organization skills
  • Experience in working with regulatory agencies, other research institution and institutional review boards etc. is desirable
  • Competence in written and oral English
  • Evidence or research activity, including publications
  • IT skills
  • A demonstrable ability in obtaining research Funding is desirable
  • Ability to work in multi-disciplinary team
     
Patient Recruiter - Clinical (Arabic Speaker)
Abu Dhabi & Al Ain
15-January-2018

Job Summary:

The post holder will be required to coordinate and assist in the patient recruitment as per the requirements of the research study.
 

Minimum Requirements:

  • Bachelor degree or equivalent in Business Administration, Communications or another related field.
  • Previous experience from a Healthcare setting desirable.
  • Excellent interpersonal, verbal, and written communication skills.
  • Competence in written and oral Arabic & English
     
Patient Recruiter - Genetics (Arabic Speaker)
Abu Dhabi & Al Ain
15-January-2018

Job Summary:

The post holder will be required to coordinate and assist in the patient recruitment as per the requirements of the research study.
 

Minimum Requirements:

  • Bachelor degree or equivalent in Business Administration, Communications or another related field.
  • Previous experience from a Healthcare setting desirable.
  • Excellent interpersonal, verbal, and written communication skills.
  • Competence in written and oral Arabic & English
Cashier (UAE National)
Abu Dhabi & Al Ain
15-January-2018

Job Summary:

The post holder will be required to ensure the provision of cashiering services for the Centre in addition to maintaining accurate records of all related duties.
 

Minimum Requirements:

  • Bachelor’s degree in Accounting, Business or other related fields
  • Minimum 2 years experience working in a cashiering and/or Financial environment  
  • Spoken and written Arabic & English skills 
  • Must have excellent interpersonal skills
  • Must be IT literate
     
Insurance Officer (UAE National)
Abu Dhabi & Al Ain
15-January-2018

Job Summary:

The post holder will be responsible for the efficient running of the Insurance department.  To act as a role model and take the lead in supporting and managing the area.

To ensure the provision of debt collection services for the Centre in addition to maintaining accurate records of all related duties.
 

Minimum Requirements:

  • Bachelor’s degree in a relevant healthcare related field
  • Minimum 2 years experience working in an insurance environment
  • Must have excellent interpersonal skills
  • Knowledgeable and skilful with Microsoft Office applications (e.g. Outlook, Power Point, Excel, Word), and other computerized accounting systems.
     
Executive Administrative Assistant (UAE National)
Abu Dhabi & Al Ain
15-January-2018

Job Summary:

The post holder will be required to support and assist ,anagement and the various administration departments with clerical and reception tasks.
 

Minimum Requirements:

  • 2 years in a similar role
  • Good interpersonal and communication skills
  • Must be IT literate
     
IT Officer (UAE National)
Abu Dhabi
15-January-2018

Job Summary:

The post holder will be required to execute and manage all aspects of the Centre’s IT activities; providing preventative and emergency maintenance for the Centre’s computer resources and to provide technical support to end-users.
 

Minimum Requirements:

  • Degree or Diploma in Computer Systems and Information Technology
  • A minimum of 3 years experience in a similar role
  • Expertise in developing, executing and managing IT infrastructures
  • Previous experience of a healthcare IT System
  • Excellent interpersonal skills
     
IT Officer
Abu Dhabi
15-January-2018

Job Summary:

The post holder will be required to execute and manage all aspects of the Centre’s IT activities; providing preventative and emergency maintenance for the Centre’s computer resources and to provide technical support to end-users.
 

Minimum Requirements:

  • Degree or Diploma in Computer Systems and Information Technology
  • A minimum of 3 years experience in a similar role
  • Expertise in developing, executing and managing IT infrastructures
  • Previous experience of a healthcare IT System
  • Excellent interpersonal skills
Accountant (UAE National)
Abu Dhabi
15-January-2018

Job Summary:

The post holder will be required to ensure prompt processing of Purchase orders and Payments to suppliers of goods and services  in addition to maintaining accurate records of all related activities to enable the Centre to achieve its operational and strategic goals.
 

Minimum Requirements:

  • Bachelor’s degree in Accounting, Business or other related fields  
  • Minimum 3 years working experience in accounts department
  • Experience in Microsoft Office applications (e.g. Outlook, Power Point, Excel, Word) and other computerized accounting systems
     
Finance Director
Abu Dhabi
15-January-2018

Job Summary:

The role of the Finance Director has overall control and responsibility for all financial aspects of company strategy and is expected to analyse figures and implement recommendations based on these findings, with the most profitable outcomes and ensuring the accuracy and integrity of ICLDC financial position. Often managing and leading a team through difficult periods including month end, year-end and annual budgeting. This position is also responsible for directing the development and use of financial tools and analysis for cost savings initiatives.

Minimum Requirements:

  • Bachelor’s degree in Business Management, Finance or Economics, or related field, is required.
  • Master’s degree in Business Management, Finance or Economics, or related field, is preferred.
  • Training on different aspects of Finance is preferred.
  • Minimum of five (5) years’ experience in health care finance, including experience in a hospital/physician provider organization, is required.
  • Minimum of five (5) years’ experience in a leadership function is required.
  • Knowledge and understanding of accounting principles, financial statements and financial systems.
  • Demonstrated history of effective operations management, including compliance with financial budgets, accomplishment of goals, positive feedback and high employee engagement.
  • Meet the requirement for a commercially astute, articulate, technically strong, dynamic, insightful and influential leader with the ability to operate at both strategic and operational levels.
  • High integrity and openness combined with commitment to good governance.
  • Energetic, highly motivated, with an enquiring mind and passion for excellence and innovation in pursuit of business growth and success.
  • Ability to handle high levels of pressure and critical decision-making.
  • Strong IT skills, always being ahead of new technologies.
     
Operations Manager
Abu Dhabi
15-January-2018

Job Summary:

The post holder will be required to:

Ensure that patients receive the best possible medical services in addition to presenting them with information regarding the services and/or programs available at the Centre. 
Act as a resource providing expert advice and support for patients, their families and other health care professionals. 

Minimum Requirements:

  • Bachelors degree in a healthcare-related field preferred
  • Minimum of 10 years experience working in the health care field. 
  • Excellent interpersonal skills
  • Must be IT literate
     
Business Development Manager
Abu Dhabi
15-January-2018

Job Summary:

This position is responsible for supporting and managing efforts to drive and implement a growing portfolio of ongoing business development projects and strategic initiatives for ICLDC as assigned by ICLDC CEO, ICLDC Clinical Institute Chiefs and as assigned by the ICLDC Executive Team, Medical Executive Committee and Board of Directors. 

Primary responsibilities include (but are not limited to) international UAE Government & Corporate business development collaborations and patient referral partnerships; strategic market intelligence studies; new service line developments; manage ad-hoc enterprise wide strategy projects; new patient development streams as well as clinical/corporate development streams supporting systems integration with external parties including MHC portfolio healthcare providers. 

This role will also work seamlessly and closely day-to-day with the team to commercially develop and provide integrated strategic service offerings for target ICLDC patient communities and strategic institutional partners. 
 

Minimum Requirements:

  • Bachelor’s Degree required.
  • Master’s Degree in Health Administration, Health Informatics, or Business Administration strongly preferred.
  • 5 - 8 years of healthcare experience which may include 3-5 years of healthcare business development activities, consultancy & healthcare investments in or for complex healthcare organizations.
  • Strong understanding of healthcare strategy, business research, and project management best practices.
  • Clear track record in development of business opportunities linking to financial or strategic outcomes for the organization.
Porter/Messenger
Abu Dhabi & Al Ain
15-January-2018

Job Summary:

The post holder will be required to be responsible for the safe transport of patients, medical equipment, goods & supplies within the Centre.
 

Minimum Requirements:

  • Minimum of High School Certificate 
  • Good interpersonal skills
  • A minimum of 2 Years experience preferably in a similar role