ICLDC’s Commitment to Safe Healthcare
We are excited to welcome you back, particularly patients who have deferred their medical care due to the recent stay-at-home measures.
At Imperial College London Diabetes Centre, you can be confident that we offer you a safe environment for your healthcare needs. Our COVID-19 Task Force – a team of leaders in the fields of infectious disease, respiratory medicine, critical care, infection control, and public health crises - have put a wide range of measures and best practices in place to ensure the safety of our patients, visitors and caregivers.
Find out more about our safety initiatives and best practices below:
Personal Protective Equipment (PPE)
We work with local suppliers to provide PPE designed to international safety standards to protect both our patients and caregivers. All ICLDC caregivers are fully trained in the effective and safe use and disposal of PPE.
When visiting the Centre, sanitisation gates with thermal cameras installed at the entrance will check your temperature. Anyone with a raised temperature is not permitted to enter and a member of our infection control team will be alerted to provide the necessary assistance to them . All caregivers are also required to check and log their temperature once they enter the building.
In line with government issued guidelines, physical distancing measures have been put in place including re-arranged and blocked off seating in public areas. Floor stickers have been placed throughout the centre to help people maintain a minimum distance of 2 meters from each other. The number of people within our facilities is also being limited to ensure physical distancing can be maintained. As such we have restricted access to patients with scheduled appointments only and accompanying adults to only one person. Children below 12 years of age are not allowed to enter unless they have an appointment at the Centre.
All visitors and caregivers must wear a mask at all times while on centre grounds to help prevent the spread of COVID-19 through coughs, sneezes and even conversation.
Cleaning and sanitisation
Imperial College London Diabetes Centre has always followed the highest international standards for cleaning and sanitising all areas of the centre. In light of the current pandemic, we have increased the frequency of deep sanitisation of clinical units and work environments, to meet and exceed industry standards.
Medication Home Delivery Service
Patients can now request a home delivery for their medications to anywhere in the UAE to ensure that you are able to receive your prescription safely, without having to collect in person at the pharmacy. Find out more about Medication Home Delivery Service here
We offer teleconsultations for patients who do not require a physical examination, to speak with their doctor and discuss health concerns via teleconsultations. To request a teleconsultation please call 80042532
Our ICLDC Wellness Ambassadors offer visitors and patients information on safety precautions and general wellness advice. They are ready to answer questions and allay concerns you may have. The Wellness Ambassadors also ensure that social distancing is being maintained, caregivers and patients are wearing appropriate personal protective equipment, and all necessary measures and inspections are implemented.